Macros API Update: Admin Visibility
How has the visibility of macros changed in the Macros API?
Zendesk has updated the Macros API to allow admins visibility of all macros. This change, which rolled out between May 11, 2023, and June 16, 2023, provides administrators with greater control and oversight over the macros used within their Zendesk environment. This update is particularly useful for managing and auditing macros to ensure they align with organizational policies and practices.
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