Link Legacy Zendesk Chat with Support Account
Learn how to link your Legacy Zendesk Chat account with your Zendesk Support account. Follow simple steps to complete the setup.
How do I link my Legacy Zendesk Chat account with my Zendesk Support account?
To link your Legacy Zendesk Chat account with your Zendesk Support account, you need to sign in to Chat. Simply open the Zendesk Products, navigate to Chat, and enter your credentials on the Chat sign-in page. Follow the on-screen instructions to complete the setup.
If your account was created after January 31, 2021, Chat is already included as part of your Zendesk Suite plan, so no additional linking is necessary. If you accidentally created a new account, it's best to contact Zendesk Customer Support for assistance. For more details, you can visit theoriginal help article.
More related questions
What should I do if I accidentally created a new Zendesk account?
If you accidentally created a new Zendesk account, the best course of action is to contact Zendesk Customer Support. They can assist you in resolving the issue and ensure that your accounts are properly linked. Mistakes happen, and Zendesk's…
Is Chat included in my Zendesk Suite plan?
Yes, if your account was created after January 31, 2021, Chat is already included as part of your Zendesk Suite plan. This means you don't need to take any additional steps to link Chat with your Zendesk Support account. For those with accounts…
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