Key Topics in the Zendesk Talk eBook for Phone Support
What topics are covered in the Zendesk Talk eBook?
The Zendesk Talk eBook covers several key topics to enhance phone support. It includes strategies for developing support goals, organizing phone infrastructure, training talented agents, and measuring support effectiveness. These insights help teams continuously improve their phone support services.
More related questions
Why do customers still prefer phone support?
Customers still prefer phone support because it offers a personal touch. Even with the rise of email and social media, many people appreciate the ability to resolve complex issues or receive personalized service over the phone. Companies that…
What is Zendesk Talk and how does it help?
Zendesk Talk is a cloud-based call center software that enhances phone support. It integrates seamlessly with Zendesk's multichannel support ticketing solution, allowing teams to manage phone support alongside other customer interactions. This…
How can the Zendesk Talk eBook help my team?
The Zendesk Talk eBook is a comprehensive guide to implementing Zendesk Talk effectively. It offers high-level guidance and best practice tips to help your team provide excellent phone support. The eBook covers setting goals, optimizing…
Where can I get the Zendesk Talk eBook?
You can download the complete Zendesk Talk eBook from the Zendesk website. This resource is designed to help you set up and optimize your phone support using Zendesk Talk.
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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