Keeping Ahead of Customer Service Trends with Zendesk
What resources does Zendesk offer to keep ahead of customer service trends?
Zendesk offers several resources to help you stay ahead of customer service trends. You can measure your performance against peers using the Zendesk Customer Service Benchmark. This tool helps you stay on top of customer experience (CX) trends.
Additionally, you can become a thought leader in customer experience by participating in customer events and learning from the CX Moments series. For more insights, check out the blog, The Library, which covers trends and tips in the customer service industry.
More related questions
How can I get started with Zendesk resources?
To get started with Zendesk resources, you can explore various guides and tutorials. Begin with the Quick Launch or Complete Launch guides to get up and running quickly. For more in-depth information, dive into the Zendesk Help Center, which offers…
How can I stay connected with the Zendesk community?
Staying connected with the Zendesk community is easy and beneficial. You can start conversations and learn from other users in the Zendesk community. This is a great way to share experiences and gain insights from peers who use Zendesk just like…
How can I extend Zendesk's functionality?
You can extend Zendesk's functionality by using apps from the Zendesk Marketplace. The marketplace offers a variety of apps that can enhance and customize your Zendesk experience to better fit your needs. These apps can help you integrate…
Where can I find educational content for Zendesk products?
Zendesk provides a range of educational content to help you learn about their products. You can start with guided learning paths or choose from a library of free training courses. These resources are designed to help you understand and make the…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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