There is a known issue with Chrome that may prevent you from downloading Zendesk greetings. The download might fail or the file may be treated as a .txt instead of an .mp3.
To avoid this, use an alternative browser to download the recordings. Zendesk's product development team is aware of the issue and is working on a resolution, but no target date is available. For more information, visit theoriginal link.
You can't directly transfer greetings between Zendesk accounts. However, you can manually re-upload them to the new account. If you have the greetings stored locally, simply upload them to the destination account. Alternatively, you can download…
To download Zendesk greetings using the console, right-click the MP3 link when you hover over the play button and select 'Open in new tab'. This allows you to download the greeting file. If you encounter issues with Chrome, such as the file…
The greetings API in Zendesk allows you to list and download greeting files. First, useGET /api/v2/channels/voice/greetings.json
to list greetings and obtain their IDs. Then, download the MP3 file with `GET…