Is Klaus included in my Zendesk subscription?
Is Klaus included in my Zendesk subscription?
Klaus is not automatically included in your Zendesk subscription. If you're interested in adding Klaus to your current Zendesk plan, it's best to contact your Zendesk representative for specific pricing details. Klaus is available in two versions: the Growth Suite, which does not include AI features, and the AI Suite, which offers advanced AI capabilities.
More related questions
How does Tymeshift manage unexpected high volume periods?
Tymeshift can effectively manage unexpected high volume periods by using its dashboard to monitor peaks throughout the day. You can regenerate schedules based on new data as it comes in. For planned high volume events, you can also add volume…
What changes have been made to Tymeshift since its integration with Zendesk?
Since its integration with Zendesk, Tymeshift has undergone several enhancements. These include increased reporting customization capabilities, improved metrics, more seamless integration, and an enhanced user interface. Users can now enjoy better…
Can agents request schedule changes in Tymeshift?
Yes, agents can request schedule changes in Tymeshift, and this is an area of focus for further development. Currently, agents can request time off, and more features are being developed to enhance the agent experience (EX) by allowing them to…
How does Klaus handle QA for contacts managed by multiple agents?
Klaus defaults to attributing QA to the assignee of a contact, but it also allows you to select different agents for QA. If multiple agents have worked on a ticket, you can choose to QA each agent individually, ensuring that all contributions are…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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