The iOS Sell App Version 5.8.4 includes minor bug fixes and enhancements. These updates aim to improve the app's performance and user experience, ensuring a smoother and more reliable operation for users of the Zendesk Sell app on iOS devices.
The RingCentral by OAppS app is a new addition to Zendesk Sell that enables SMS communication between support agents and end-users. It allows you to connect your RingCentral phone number with Zendesk Sell, making it possible to send messages to all…
Cx Moments Auto QA is designed to automate Quality Assurance for 100% of your customer conversations in Zendesk Chat. It helps scale your contact center QA by automatically scoring Zendesk tickets and chats. This tool allows you to discover and…
Gamifier is an app for Zendesk Support that promotes a more productive work environment by turning routine tasks into fun activities. It integrates with Zendesk to use game elements to reward actions completed in the app. Features like a…
Strongpoint for Salesforce helps integrate Zendesk Support by pushing Zendesk tickets into Salesforce as a Strongpoint Change Request. This integration enables easy management of changes, seamless tracking of compliant changes, and automates the…
Macro Search is a paid app for Zendesk Support that simplifies the process of searching through macro content in your customers' language. It allows you to find macros quickly by searching titles and comments, and you can also search through…
Zendesk has launched the Zendesk Guide Search Crawler EAP and added the ability for end-users to edit their secondary phone numbers and email addresses. These updates enhance the functionality of Zendesk Guide and Gather, providing users with more…
A recent fix in the Zendesk Web Widget includes adding a translation for the Agent avatar aria label in Messaging. This update ensures better accessibility and user experience for non-English speaking users, enhancing the overall functionality of…