Yes, you can integrate Zendesk Chat into a custom mobile app. This allows you to offer live chat or messaging features directly within your app.
For detailed instructions on embedding Chat into your custom app, see the article: How do I add live chat or messaging into my custom mobile app? This guide will help you set up the integration smoothly.
Signing into the Zendesk mobile Chat app depends on your Chat account type. There are four versions of Chat accounts: Legacy Zendesk Chat, Legacy Zendesk Chat + Support, Zendesk Chat Phase 3, and Zendesk Chat Phase 4. For Phase 1 standalone…
Zendesk offers four types of Chat accounts, each with different features and integration levels. These are Legacy Zendesk Chat, Legacy Zendesk Chat + Support, Zendesk Chat Phase 3, and Zendesk Chat Phase 4. Legacy accounts were created on…
If you're having trouble signing into the Chat mobile app, first determine your account type. For Phase 1 accounts, use your Chat credentials. For Integrated and Phase 4 accounts, use the second button in the app. If issues persist, refer to the…
The Zendesk Chat mobile app allows agents to manage live chats on the go. Depending on your account type, you can access different features and integrations. For a detailed understanding of how the app functions and its capabilities, refer to the…