Installing the New Zendesk SDK for Unity
How can I install the new Zendesk SDK for Unity?
To install the new Zendesk SDK for Unity, you'll need to follow specific steps depending on your current setup. If you've never used the SDK before, admins should set up Unity as a channel and provide the channel ID to developers, who can then use the developer documentation to complete the installation.
For those upgrading from the EAP or Classic SDK, the process involves removing the old SDK from your Unity project and following the developer documentation to integrate the new GA version. Detailed instructions are available in the Getting Started guide.
More related questions
What is the new Zendesk SDK for Unity with messaging?
The new Zendesk SDK for Unity with messaging is an updated version of the original Unity SDK, now offering enhanced features for seamless integration into games. It allows Zendesk customers with an active Support subscription and messaging enabled…
How does the new Zendesk SDK for Unity differ from the Classic SDK?
The new Zendesk SDK for Unity differs from the Classic SDK by adding messaging capabilities, making it more convenient for players, developers, and agents. While the Classic SDK focused on basic integration, the new SDK allows for automated…
What are the key features of the Zendesk SDK for Unity with messaging?
The Zendesk SDK for Unity with messaging offers several key features designed to enhance the gaming support experience. It includes a bot builder tool for creating automated conversation bots, allowing players to have continuous conversations with…
What changes were made from the EAP to the GA version of the SDK?
The transition from the Early Access Program (EAP) to the General Availability (GA) version of the Zendesk SDK for Unity introduced several important additions. These include the ability to configure Unity as a channel from the Admin Center, user…
Why did Zendesk update the Unity SDK to include messaging?
Zendesk updated the Unity SDK to include messaging in response to customer requests for smarter bots and enhanced support capabilities. The original Unity SDK, launched in 2020, allowed for quick integration of customer service features into games….
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