Information needed for Zendesk Support Facebook error
Find out what information you need to provide Zendesk Support to resolve the 'Facebook page already in use' error efficiently.
What information do I need to provide Zendesk Support to resolve the Facebook page error?
To resolve the Facebook page error with Zendesk Support, you need to provide specific information. This includes your Facebook business page link, the old Zendesk subdomain, and the new subdomain you wish to use.
Having this information ready will help Zendesk Support assist you more efficiently in resolving the issue. You can contact them using the widget at the bottom of the help page.
More related questions
Why am I seeing the error 'Facebook page already in use' on Zendesk?
The error 'Facebook page already in use' occurs when your Facebook page is linked to another Zendesk subdomain or trial account. This means that the page has been previously associated and needs to be removed from the old account before it can be…
How can I remove a Facebook page from an old Zendesk subdomain?
To remove a Facebook page from an old Zendesk subdomain, you need to access the subdomain where the page is currently linked. Once you have access, navigate to the social messaging channels settings and remove the Facebook page from there. If you…
What should I do if I can't access the old Zendesk account linked to my Facebook page?
If you can't access the old Zendesk account linked to your Facebook page, you will need to contact Zendesk Support for help. They can assist you in removing the Facebook page from the old account. Make sure to provide them with your Facebook…
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