Improvements to Zendesk Explore Live Dashboard
What improvements have been made to the Explore live dashboard?
The Explore live dashboard in Zendesk is now available on Professional plans, providing a real-time view of important information about your Zendesk products. On Professional plans, the dashboard is read-only. Additionally, if you use omnichannel routing, the dashboard now shows capacity information to help supervisors balance workloads across teams.
These improvements enhance the ability to monitor and manage team performance effectively. For more information, see the section on the Explore live dashboard in theZendesk documentation.
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