Importance of Published Translations for Categories
Why do I need published translations for categories to appear?
Published translations are necessary for categories to appear in your help center breadcrumb because they define the existence of categories for a specific locale. Without these translations, the system won't recognize any categories for that locale.
If you have only one category and no published translations, the breadcrumb will not display the category. To ensure categories appear, make sure you have multiple categories and published translations for each locale.
More related questions
Why isn't the category showing in my help center breadcrumb for some locales?
If your help center breadcrumb isn't showing the category for some locales, it might be due to having only one category available for that locale. When there's only one category, the breadcrumb won't display it. This is designed to support help…
How can I ensure my help center categories appear in breadcrumbs?
To ensure your help center categories appear in breadcrumbs, make sure you have more than one category available for the locale. If there's only one category, the breadcrumb won't display it. This setup is intended for help centers that don't use…
What should I do if my help center doesn't use the category layer?
If your help center doesn't use the category layer, you might notice that the breadcrumb doesn't display the category. This is because the system is designed to support help centers that only include sections nested inside a single category. In…
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