Impact on Settings When Extending Zendesk Theme Trial
Understand the impact on your settings when extending a Zendesk theme trial. Learn about default settings and configurations.
What happens to my settings when I extend a Zendesk theme trial?
When you extend a Zendesk theme trial by deleting the current trial, all existing theme copies and settings will be lost.
This means that when you start a new trial, it will begin with the default settings and configurations of the theme. It's important to back up any customizations you want to keep before deleting the trial theme.
For more information, refer to the originalZendesk help article.
More related questions
How can I extend my expired Zendesk help center theme trial?
To extend your expired Zendesk help center theme trial, you need to delete the trial theme and start a new one. To do this, go to Guide Admin and open the Themes page. From there, navigate to 'View purchases' and delete the trial theme. After…
Where can I find the option to delete a Zendesk theme trial?
You can find the option to delete a Zendesk theme trial in the Guide Admin under the Themes page. Once you're on the Themes page, look for 'View purchases' where you can delete the trial theme. This is the first step in extending your theme trial…
Can I keep my custom settings when extending a Zendesk theme trial?
Unfortunately, you cannot keep your custom settings when extending a Zendesk theme trial. When you delete the trial theme to start a new one, all existing theme copies and settings will be lost. The new trial will begin with the default settings…
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