Impact of Subdomain Change on SSL in Zendesk
How does changing the Help Center subdomain affect SSL?
Changing your Help Center subdomain can impact SSL security. When you switch from a zendesk.com subdomain to your own, the default SSL certificate no longer applies.
SSL (Secure Socket Layer) is crucial for secure communications, and it's enabled by default for all zendesk.com subdomains. If you change your subdomain, you need to set up hosted SSL to avoid certificate errors or redirections back to the zendesk.com subdomain. For more details, check out theoriginal link.
More related questions
What happens if I don't set up hosted SSL after changing my subdomain?
Not setting up hosted SSL can lead to security issues. Without hosted SSL, your customers might face certificate errors or be redirected to the original zendesk.com subdomain. When you change your Help Center's subdomain from zendesk.com to a…
Is hosted SSL supported on trial Zendesk Support accounts?
Hosted SSL is not available for trial accounts. If you're using a trial Zendesk Support account, you won't be able to set up hosted SSL. This means that if you change your Help Center subdomain during a trial, you might encounter certificate errors…
Why is SSL important for my Zendesk Help Center?
SSL ensures secure communications with your Help Center. It encrypts data, providing a secure connection indicated by https and a padlock icon. SSL (Secure Socket Layer) is crucial for protecting sensitive information exchanged between your Help…
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