Consequences of Not Setting Up Hosted SSL
Discover the potential issues of not setting up hosted SSL after changing your Help Center subdomain and how to prevent them.
What happens if I don't set up hosted SSL after changing my subdomain?
Not setting up hosted SSL can lead to security issues. Without hosted SSL, your customers might face certificate errors or be redirected to the original zendesk.com subdomain.
When you change your Help Center's subdomain from zendesk.com to a custom one, the default SSL certificate no longer applies. To maintain a secure connection and avoid these issues, it's essential to implement hosted SSL.
More related questions
How does changing the Help Center subdomain affect SSL?
Changing your Help Center subdomain can impact SSL security. When you switch from a zendesk.com subdomain to your own, the default SSL certificate no longer applies. SSL (Secure Socket Layer) is crucial for secure communications, and it's enabled…
Is hosted SSL supported on trial Zendesk Support accounts?
Hosted SSL is not available for trial accounts. If you're using a trial Zendesk Support account, you won't be able to set up hosted SSL. This means that if you change your Help Center subdomain during a trial, you might encounter certificate errors…
Why is SSL important for my Zendesk Help Center?
SSL ensures secure communications with your Help Center. It encrypts data, providing a secure connection indicated by https and a padlock icon. SSL (Secure Socket Layer) is crucial for protecting sensitive information exchanged between your Help…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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