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Impact of Migrating to Zendesk Messaging on Chat Settings

Learn how migrating to Zendesk messaging can affect your existing chat settings and what to consider for a smooth transition.

How does migrating to Zendesk messaging affect existing chat settings?

Migrating to Zendesk messaging can impact your existing chat settings, but it also offers new opportunities for enhanced communication. During the migration process, you'll need to consider how messaging triggers in the Chat dashboard will be affected.

It's important to review your current settings and plan accordingly to ensure a smooth transition. Zendesk provides resources and guidance to assist with this process, helping you maintain continuity in your customer interactions while taking advantage of the new features offered by messaging.


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