Blocking countries in the Zendesk Chat widget does not affect the Help Center or contact form experience. The settings for blocked countries and allowed domains only impact chat availability.
This means that even if you block a country from accessing the chat widget, users from that country will still be able to access your Help Center and contact forms without any restrictions.
You can restrict the Zendesk Chat widget by country using the Blocked Countries list. This feature allows you to prevent the widget from loading in specific countries, which can be useful if there are legal restrictions against doing business with…
To allow the Zendesk Chat widget on specific domains, you can use the Allowed Domains list. This feature ensures that your widget only loads on trusted domains, preventing unauthorized use of your widget code snippet. To add domains to the Allowed…
Yes, you can use wildcards in the Allowed Domains list for the Zendesk Chat widget. This is particularly useful if you want the widget to load on all subdomains of a particular domain. For example, entering '*.domain.com' will allow the widget to…
Currently, there is no API available to manage country restrictions for the Zendesk Chat widget. This setting is typically managed through the Chat dashboard and is not designed to be frequently changed via an API. If you have a specific use-case…