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Allow Zendesk Chat Widget on Specific Domains

Find out how to specify trusted domains for your Zendesk Chat widget using the Allowed Domains list.

How do I allow the Zendesk Chat widget on specific domains?

To allow the Zendesk Chat widget on specific domains, you can use the Allowed Domains list. This feature ensures that your widget only loads on trusted domains, preventing unauthorized use of your widget code snippet.

To add domains to the Allowed Domains list, go to the Chat dashboard, navigate to Settings > Widget > Widget Security tab, and select 'On' next to Allowed Domains. Enter the domains you want to allow in the field, and click the '+' button to add more domains. Don't forget to click 'Save Changes' to save your settings.


More related questions

How can I restrict the Zendesk Chat widget by country?

You can restrict the Zendesk Chat widget by country using the Blocked Countries list. This feature allows you to prevent the widget from loading in specific countries, which can be useful if there are legal restrictions against doing business with…

Can I use wildcards in the Allowed Domains list for Zendesk Chat?

Yes, you can use wildcards in the Allowed Domains list for the Zendesk Chat widget. This is particularly useful if you want the widget to load on all subdomains of a particular domain. For example, entering '*.domain.com' will allow the widget to…

Does blocking countries affect the Zendesk Help Center?

Blocking countries in the Zendesk Chat widget does not affect the Help Center or contact form experience. The settings for blocked countries and allowed domains only impact chat availability. This means that even if you block a country from…

Is there an API to manage country restrictions in Zendesk Chat?

Currently, there is no API available to manage country restrictions for the Zendesk Chat widget. This setting is typically managed through the Chat dashboard and is not designed to be frequently changed via an API. If you have a specific use-case…

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