HTML Tags for Formatting Zendesk Articles
What HTML tags can I use in Zendesk articles?
Zendesk allows you to use a variety of HTML tags to format your articles. These include blockquotes, pre-formatted text, headings, superscript, subscript, strikethrough, indentation, in-line code, and highlight.
For instance, to create a heading, you can use<h1>header text here</h1>, whereh1is the largest heading andh6is the smallest. You can also use<mark>highlighted text here</mark>to highlight text. This list covers the most common use cases, but it's not exhaustive. If your HTML isn't displaying as expected, you might need to tweak your settings.
More related questions
How can I format text using HTML in Zendesk articles?
You can format text in Zendesk articles using HTML tags through the Source code option in the article editor toolbar. This feature allows you to apply various HTML tags to enhance the appearance of your text. Some common HTML tags you can use…
Why isn't my HTML displaying correctly in Zendesk articles?
If your HTML isn't displaying correctly in Zendesk articles, it might be due to using 'unsafe' HTML tags or attributes. Zendesk has a defined set of safe HTML elements, and anything outside this list may be stripped out unless you enable the…
How do I add a clickable phone number in a Zendesk article?
To add a clickable phone number in a Zendesk article, you can use the anchor tag with a 'tel' link. This allows users to click the number and dial it directly from the article. Here's how you can do it: open the source code of your article and…
Can I embed videos from non-supported providers in Zendesk articles?
Yes, you can embed videos from non-supported providers in Zendesk articles by using HTML code. While Zendesk doesn't provide specific instructions for every provider, you can use the source code editor to insert the necessary HTML. For example, you…
How can I add strikethrough text in Zendesk articles?
To add strikethrough text in Zendesk articles, you can use safe HTML and CSS. While the<strike>tag is available, it might not always display correctly due to security settings. Instead, create a CSS class for strikethrough text in your help…
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