How to Buy Zendesk's Advanced Data Privacy Add-on
How can I purchase the Advanced Data Privacy and Protection add-on?
To purchase the Advanced Data Privacy and Protection add-on, you need to be the account owner or a billing admin. You can buy it directly from the shopping cart if you have an eligible online-assisted account.
In the Admin Center, navigate to Account > Billing > Subscription, and click Manage. If eligible, you'll see the add-on listed under More products. Click Add to subscription and then Update subscription to complete the purchase. If you have a self-service or managed account, contact your Zendesk account representative for purchasing instructions.
More related questions
What is the Zendesk Advanced Data Privacy and Protection add-on?
The Zendesk Advanced Data Privacy and Protection (ADPP) add-on is a set of features designed to enhance security and compliance for Zendesk Suite users. It is available as an add-on for Suite Enterprise plans. ADPP includes features like the Access…
Who is eligible to buy the Advanced Data Privacy and Protection add-on?
The Advanced Data Privacy and Protection add-on is available for Suite Enterprise plan users. To purchase it, you must be the account owner or a billing admin. If you have an eligible online-assisted account, you can buy the add-on directly from…
What features are included in the Advanced Data Privacy and Protection add-on?
The Advanced Data Privacy and Protection add-on includes several features aimed at enhancing data security and compliance. These features include the Access Log API, Advanced Data Retention, and redaction suggestions for PII. The Access Log API…
Why might some users be dissatisfied with the Advanced Data Privacy and Protection add-on?
Some users express dissatisfaction with the Advanced Data Privacy and Protection add-on because they feel it should be included in the Suite Enterprise package rather than being an additional purchase. Users argue that essential security features…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
