If your report in Zendesk Explore exceeds 50,000 rows, consider creating an annual report or using dashboards to consolidate data. This approach helps manage large datasets effectively.
When a report exceeds this limit, it will be truncated at the first 50,000 rows. To avoid this, you can break down the data into smaller, more manageable reports or use dashboards to present the data in a more consolidated manner.
Zendesk Explore enforces strict limits on reports to ensure optimal performance. These limits include a loading timeout of 2 minutes, a maximum of 50,000 rows, and a SQL query length of 1 million characters. If a report exceeds these limits, it may…
Zendesk Explore suggests recommended limits for reports to maintain performance, though these are not strictly enforced. These include a maximum of 40 combined metrics and attributes, 10 filters, and 200 conditions per formula. While these limits…
Zendesk Explore dashboards have strict limits to ensure they function efficiently. These include a maximum of 100 live dashboards open per account and a 20 MB limit for scheduled delivery email attachments. Additionally, there are limits on applied…
Zendesk Explore provides recommended limits for dashboards to optimize performance. These include a maximum of 10 tabs per dashboard and 35 reports per tab. While these are not strict limits, adhering to them can help ensure that dashboards load…
Yes, you can create custom metrics on custom fields in Zendesk Explore. However, it's recommended to avoid nesting calculated attributes within others to prevent performance issues. While creating custom metrics is supported, nesting them can…
As an admin in Zendesk Explore, you can view all reports if you have permission to access custom datasets created by agents. However, there is no direct way to view all dashboards if they haven't been shared with you. This limitation is a known…