Creating Custom Metrics on Custom Fields in Zendesk Explore
Can I create custom metrics on custom fields in Zendesk Explore?
Yes, you can create custom metrics on custom fields in Zendesk Explore. However, it's recommended to avoid nesting calculated attributes within others to prevent performance issues.
While creating custom metrics is supported, nesting them can increase complexity and slow down report performance. It's best to keep calculations straightforward to ensure efficient report execution.
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What are the recommended limits for Zendesk Explore reports?
Zendesk Explore suggests recommended limits for reports to maintain performance, though these are not strictly enforced. These include a maximum of 40 combined metrics and attributes, 10 filters, and 200 conditions per formula. While these limits…
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How can I handle reports with more than 50,000 rows in Zendesk Explore?
If your report in Zendesk Explore exceeds 50,000 rows, consider creating an annual report or using dashboards to consolidate data. This approach helps manage large datasets effectively. When a report exceeds this limit, it will be truncated at the…
How can I view all dashboards in my Zendesk Explore account?
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