Handling Database Errors When Sorting Users in Zendesk
What should I do if I encounter a database error when sorting users in Zendesk?
If you encounter a database error when sorting users in Zendesk, it's recommended to contact Zendesk Customer Care for assistance. They can investigate the issue further and provide a solution.
In the meantime, you might want to try using the advanced search function as an alternative method to view suspended users. This can help you continue managing your users while the issue is being resolved.
More related questions
How can I view suspended end users in Zendesk without exporting data?
You can view suspended end users in Zendesk without exporting data by using the Bulk end-user delete option. This feature is accessible from the Customers page in your Support account. It displays a list of all end users, indicating their…
What is the Bulk end-user delete option in Zendesk?
The Bulk end-user delete option in Zendesk allows you to view and manage your end users, including identifying suspended users. This feature is found on the Customers page in your Support account. It provides a list of all end users, with a column…
How do I use advanced search to find suspended users in Zendesk?
To find suspended users in Zendesk using advanced search, you can use the search operatoris_suspended:true role:Agent. This will filter your search results to show only suspended users. Once the results are displayed, you can view them by…
Can I sort the list of users by their suspension status in Zendesk?
Yes, you can sort the list of users by their suspension status in Zendesk. When using the Bulk end-user delete option, the list of end users includes a Suspended column that indicates whether each user is suspended with a 'True' or 'False'. You can…
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