image for site

Getting Started with Multi-Party Conversations

Learn how businesses can get started with Multi-Party Conversations through the Early Access Program and available resources.

How can businesses get started with Multi-Party Conversations?

Businesses interested in Multi-Party Conversations can get started by applying for the Early Access Program (EAP). This program provides access to the new Sunshine Conversations APIs, enabling businesses to create complex self-service conversations.

To begin, you can explore resources such as the Application for Multiparty Conversations EAP, the Getting Started Guide, and information on Sunshine Conversations Pricing. Additionally, businesses can start a free trial or contact sales for more personalized assistance.


More related questions

What is the Sunshine Conversations Multi-Party Conversations Early Access Program?

The Sunshine Conversations Multi-Party Conversations Early Access Program (EAP) is an exciting new initiative by Zendesk to enhance group messaging capabilities. This program allows businesses to create seamless messaging experiences by connecting…

How do Multi-Party Conversations benefit customer relationships?

Multi-Party Conversations significantly enhance customer relationships by allowing multiple entities to communicate seamlessly. In today's complex business environment, transactions often involve several parties who need to coordinate effectively,…

What are some use cases for Multi-Party Conversations?

Multi-Party Conversations unlock a variety of exciting new messaging use cases. These include multi-sided conversations for sophisticated interactions, group conversations to drive real-time engagement, and internal messaging for team…

What is the significance of conversation monitoring in Multi-Party Conversations?

Conversation monitoring in Multi-Party Conversations is a powerful feature that allows businesses to passively listen in on conversations as a third party. This capability is crucial for powering analytics, detecting fraud and misuse, and enabling…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites