Zendesk rotates its IP addresses as needed, rather than on a set schedule. This means there is no specific timeframe for when IPs might change.
To stay updated with the latest IP addresses, regularly check the Zendesk API endpoint, which provides the most accurate and current information.
To configure your firewall for Zendesk, you need to create an allowlist with Zendesk's IP addresses. If your server policy restricts inbound traffic only, an allowlist with the IP addresses should suffice. However, if you filter both inbound and…
You can find the latest Zendesk IP addresses using the Zendesk API. Simply use the 'Get Zendesk Public IPs' endpoint:https://{your-subdomain}.zendesk.com/ips
. This endpoint doesn't require authentication and can be accessed via a web browser….
To get the IP addresses for Zendesk's outbound email servers, you can check the SPF record. This can be done using a lookup tool or by executing the following commands:host -t TXT mail.zendesk.com
ordig txt mail.zendesk.com
. Keep in mind that…
If your firewall doesn't support FQDN-based allowlists, Zendesk recommends disabling outbound filtering or upgrading to a firewall that supports this feature. Using IP addresses alone for outbound traffic can lead to issues due to potential…
Yes, some Zendesk products require additional IP addresses. For example, Zendesk Talk, Chat, Explore, and Sell each have specific IP requirements. You can find these details in their respective network requirements documentation. For products like…
Zendesk does not offer static IP addresses as they rotate them as needed for security purposes. This means that the IP addresses can change without prior notice. To ensure you have the most up-to-date IP information, use the Zendesk API endpoint to…