If Zendesk Chat is not enabled for you, it might be due to your account settings. This issue is common for accounts created after February 1st, 2021, where users are redirected to the subscription page.
To fix this, follow the instructions in the article: How can I fix the "Zendesk Chat is not enabled for you" error? This will help you enable Chat and access it without being redirected.
If you're being redirected to the subscription page when trying to access Zendesk Chat, it likely means Chat isn't enabled on your profile. This is common for accounts created after February 1st, 2021. To resolve this, you'll need to enable Chat in…
To enable Zendesk Chat on your profile, you'll need to adjust your settings. This is necessary if your account was created after February 1st, 2021, and you're being redirected to the subscription page. For step-by-step instructions, see the…
Your Zendesk account may redirect to the billing page when accessing Chat if Chat isn't enabled on your profile. This is particularly common for accounts created after February 1st, 2021. To resolve this, you need to enable Chat in your profile…