Forwarding verification fails for Office 365 in Zendesk because Office 365 blocks Zendesk's verification email. To resolve this issue, you need to add zendesk.com as an accepted domain in the Office 365 admin center. This will allow the verification emails to pass through, enabling you to reply from your custom email address.
For more detailed instructions, you can refer to the article on setting up forwarding on your mail server.
To fix Office 365 blocking Zendesk's verification email, you need to add zendesk.com as an accepted domain in the Office 365 admin center. This step is crucial to ensure that verification emails are not blocked, allowing you to create tickets from…
If you can't reply from your custom email in Zendesk, it might be because Office 365 is blocking Zendesk's verification email. To fix this, you should add zendesk.com as an accepted domain in the Office 365 admin center. This will ensure that the…