The 'Narrow down your report' error in Zendesk Explore occurs when your report is too complex or contains too much data.
To fix this, you can adjust or add a date filter to limit the data range, making it smaller and easier to process. Additionally, if you're using custom metrics or attributes, consider refining the formulas, such as using the IF THEN ELSE function to specify execution conditions. Reducing the number of attributes or metrics in your report can also help. For more detailed steps, check out theoriginal article.
Adjusting date filters can help resolve the 'Narrow down your report' error by reducing the data scope. To do this, you can either modify an existing date filter or add a new one, such as 'Ticket created - Date'. By narrowing the date range, you…
If a custom metric is causing the 'Narrow down your report' error, refining the formula can help. Consider using the IF THEN ELSE function to specify when the metric should be executed. This can make the metric more efficient and reduce the…
Reducing the number of attributes or metrics in your report can help resolve the 'Narrow down your report' error by simplifying the report. When a report includes too many attributes or metrics, it can become too complex for Zendesk Explore to…
If the 'Narrow down your report' error persists even after making adjustments, further troubleshooting may be needed. You can refer to additional resources or articles, such as 'Explore report cannot be displayed', for more in-depth solutions….