Fix Empty Fields in Zendesk Reports
Discover why fields are empty in Zendesk reports and how to ensure data is shown for each line using a unique identifier.
Why are some fields empty in my Zendesk report?
Fields in your Zendesk report might appear empty if the data isn't set to display for each line. To fix this, make sure the unique identifier, such as the ticket ID, is placed in the left column. This ensures that all related data is shown for each row.
By doing this, you can ensure that fields like 'Ticket created - Date' are filled in for every entry, providing a complete view of your data. For more information, check out the originalZendesk article.
More related questions
How can I display data for each line in my Zendesk report?
To display data for each line in your Zendesk report, ensure that the unique identifier, like the ticket ID, is listed in the left column. This setup allows the system to show all related information for each row, ensuring that fields like 'Ticket…
What is the role of a unique identifier in Zendesk reports?
In Zendesk reports, a unique identifier like the ticket ID plays a crucial role in displaying data for each line. By placing it in the left column, the system can show all related information for each row, ensuring that no fields appear empty. This…
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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