Fix Display Issues with Zendesk Chat Widget
Learn how to fix display issues with the Zendesk Chat Widget on your website.
What should I do if the Zendesk Chat Widget is not displaying correctly?
If the Zendesk Chat Widget is not displaying correctly on your website, it might be due to styling issues. Unfortunately, the widget's DIV does not have an ID, which limits direct customization through JavaScript.
However, you can apply a basic CSS class to overwrite the existing styles. This might help in resolving display issues without altering the widget's core structure.
More related questions
Can I change the shape and size of the Zendesk Chat Web Widget (Classic)?
Currently, you cannot change the shape or size of the Zendesk Chat Web Widget (Classic). The widget's dimensions and shape are fixed and cannot be customized through the platform. If you are interested in customizing the widget for mobile users,…
Is it possible to customize the Zendesk Chat Widget for mobile devices?
Yes, you can customize the Zendesk Chat Widget for mobile devices. While the shape and size of the Web Widget (Classic) cannot be altered, there are options available for mobile customization. For more detailed instructions on how to customize the…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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