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Customize Zendesk Chat Widget for Mobile

Find out how to customize the Zendesk Chat Widget for mobile devices.

Is it possible to customize the Zendesk Chat Widget for mobile devices?

Yes, you can customize the Zendesk Chat Widget for mobile devices. While the shape and size of the Web Widget (Classic) cannot be altered, there are options available for mobile customization.

For more detailed instructions on how to customize the chat widget for mobile users, you can refer to the specific article dedicated to this topic.


More related questions

Can I change the shape and size of the Zendesk Chat Web Widget (Classic)?

Currently, you cannot change the shape or size of the Zendesk Chat Web Widget (Classic). The widget's dimensions and shape are fixed and cannot be customized through the platform. If you are interested in customizing the widget for mobile users,…

What should I do if the Zendesk Chat Widget is not displaying correctly?

If the Zendesk Chat Widget is not displaying correctly on your website, it might be due to styling issues. Unfortunately, the widget's DIV does not have an ID, which limits direct customization through JavaScript. However, you can apply a basic CSS…

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