To find your saved QA review drafts in Zendesk, go to the Conversations view and select Drafts. This is where all your automatically saved drafts are stored, allowing you to pick up right where you left off. Remember, these drafts will be automatically deleted after 30 days, so make sure to finalize your reviews before then.
You can save a draft of your QA review in Zendesk by simply closing the conversation before submitting the review. This action automatically saves your draft, allowing you to return to it later. To access your saved drafts, navigate to the…
QA review drafts in Zendesk are saved for a period of 30 days. After this time, they are automatically removed from the system. This means you have a month to complete and submit your review before the draft is deleted. Be sure to check your drafts…