Finding Dashboard Owners in Zendesk
Discover tips for identifying dashboard owners in Zendesk when access is restricted, and learn about potential feature requests.
How can I find the owner of a dashboard in Zendesk?
Finding the owner of a dashboard in Zendesk can be a bit tricky, especially if you don't have access to it.
Currently, there isn't a direct feature that allows admins to view all dashboards and their owners. If you're having trouble, consider reaching out to your team or using internal communication tools to identify the owner. Additionally, you can participate in product feedback threads to suggest improvements, like allowing admins to see all dashboards, even those not shared with them.
More related questions
What should I do if I see the error 'The dashboard does not exist or is not public'?
If you encounter the error message 'The dashboard does not exist or is not public', it means you don't have permission to access the dashboard. To resolve this, you should contact the owner of the dashboard. They might have shared the dashboard's…
What can I do if the dashboard creator has left the company?
If the creator of a dashboard has left your company, accessing the dashboard can be challenging. In such cases, you may need to refer to specific articles or resources that guide you on accessing dashboards from suspended agents. This might involve…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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