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Accessing Dashboards from Former Employees

Learn how to access Zendesk dashboards when the original creator has left the company, including reassigning permissions.

What can I do if the dashboard creator has left the company?

If the creator of a dashboard has left your company, accessing the dashboard can be challenging.

In such cases, you may need to refer to specific articles or resources that guide you on accessing dashboards from suspended agents. This might involve working with your IT or admin team to reassign ownership or permissions for the dashboard.


More related questions

What should I do if I see the error 'The dashboard does not exist or is not public'?

If you encounter the error message 'The dashboard does not exist or is not public', it means you don't have permission to access the dashboard. To resolve this, you should contact the owner of the dashboard. They might have shared the dashboard's…

How can I find the owner of a dashboard in Zendesk?

Finding the owner of a dashboard in Zendesk can be a bit tricky, especially if you don't have access to it. Currently, there isn't a direct feature that allows admins to view all dashboards and their owners. If you're having trouble, consider…

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