Finding API Values for Zendesk Ticket Fields
How can I find the API value for a ticket field in Zendesk?
To find the API value for a ticket field, you need to access the JSON file for that field using its ID.
First, locate the ID of the ticket field by navigating to Admin Center, clicking the Objects and rules icon, and selecting Tickets > Fields. Note the ID from the Field ID column. Next, use this ID in a URL formatted as 'subdomain.zendesk.com/api/v2/ticket_fields/
For more guidance, refer to the originalZendesk help article.
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