To find out who created a user in Zendesk, you can check the audit log if you're on an Enterprise plan. The audit log records various activities, including user creation. If the actor is listed as 'System user', it likely means the user was created via the API.
For those comfortable with using APIs, audit logs can also be accessed through the API, providing a programmatic way to review user creation activities. For more details, you can refer to theoriginal Zendesk help article.
In Zendesk's audit log, 'System user' indicates that the user was likely created through the API. This is a common occurrence when automated processes or integrations are used to add users to your account. If you see 'System user' as the actor for…
Yes, you can access Zendesk audit logs through the API. This feature is available for those on Enterprise plans and allows you to programmatically review activities such as user creation. Using the API to access audit logs can be particularly…