Find Exclude Reviewees Option in Zendesk QA
Learn where to find and how to use the 'Exclude reviewees' option in Zendesk QA assignments.
Where can I find the option to exclude reviewees in Zendesk QA?
The option to exclude reviewees in Zendesk QA is located within the assignment settings.
When you create an assignment, look under the 'Reviewers and reviewees' section. Here, you'll find the 'Exclude reviewees' option. By clicking the dropdown menu, you can select specific entities, such as bots, to exclude from the review process.
For further details, refer to the originalZendesk article.
More related questions
How can I exclude bots from review assignments in Zendesk QA?
To exclude bots from review assignments in Zendesk QA, you need to adjust your assignment settings. Start by creating an assignment. Then, under the 'Reviewers and reviewees' section, navigate to 'Exclude reviewees'. Click the dropdown menu and…
What steps are involved in setting up assignments in Zendesk QA?
Setting up assignments in Zendesk QA involves a few key steps to ensure proper configuration. First, create an assignment. Then, under the 'Reviewers and reviewees' section, you can manage who is included or excluded from the review process….
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