Exclude Bots from Zendesk QA Review Assignments
Learn how to exclude bots from review assignments in Zendesk QA by adjusting assignment settings.
How can I exclude bots from review assignments in Zendesk QA?
To exclude bots from review assignments in Zendesk QA, you need to adjust your assignment settings.
Start by creating an assignment. Then, under the 'Reviewers and reviewees' section, navigate to 'Exclude reviewees'. Click the dropdown menu and select your bot from the list. This will ensure that the bot is not included in the review assignments.
For more detailed instructions, you can refer to the originalZendesk article.
More related questions
What steps are involved in setting up assignments in Zendesk QA?
Setting up assignments in Zendesk QA involves a few key steps to ensure proper configuration. First, create an assignment. Then, under the 'Reviewers and reviewees' section, you can manage who is included or excluded from the review process….
Where can I find the option to exclude reviewees in Zendesk QA?
The option to exclude reviewees in Zendesk QA is located within the assignment settings. When you create an assignment, look under the 'Reviewers and reviewees' section. Here, you'll find the 'Exclude reviewees' option. By clicking the dropdown…
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