Filtering Internal Tickets by Creation Date in Zendesk
Can I filter internal tickets by creation date in Zendesk?
Yes, you can filter internal tickets by their creation date in Zendesk.
To do this, add the 'Ticket created - Date' attribute in the Filters panel of your report. Then, specify the date range you want to focus on, such as yesterday or last week. This will ensure your report only includes tickets created within the selected timeframe.
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