Features of Zendesk Web Widget (Classic)
What features does the Zendesk Web Widget (Classic) offer?
The Zendesk Web Widget (Classic) offers a range of features to enhance customer interaction on your website. It allows users to search for knowledge base articles, engage in live chat with agents, submit support requests, and request callbacks.
This widget is designed to streamline customer service by providing multiple support options in one place. It's a great way to ensure your customers can easily reach out for help whenever they need it.
More related questions
Can I embed a Zendesk contact form on my website?
Yes, you can embed a Zendesk contact form on your website using the Web Widget (Classic). This widget allows users to search for knowledge base articles, live chat with agents, submit requests, and even request callbacks. It's a versatile tool that…
Can I use third-party apps for embeddable contact forms with Zendesk?
Yes, you can use third-party apps to create embeddable contact forms with Zendesk. However, it's important to note that Zendesk does not provide support for these third-party solutions. If you choose to use a third-party app, you'll need to reach…
How can I create a more complex contact form for my website with Zendesk?
To create a more complex contact form for your website with Zendesk, you can design an HTML form and use Zendesk's API to submit requests. This approach allows for greater customization and flexibility in form design. While this method requires…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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