Yes, you can embed a Zendesk contact form on your website using the Web Widget (Classic). This widget allows users to search for knowledge base articles, live chat with agents, submit requests, and even request callbacks. It's a versatile tool that integrates customer service directly into your site.
If you're looking for more complex forms, you can create an HTML form and use Zendesk's API to submit requests. This option provides more customization but requires some technical know-how. For more details, check out the article: Using Web Widget (Classic) to embed customer service in your website.
The Zendesk Web Widget (Classic) offers a range of features to enhance customer interaction on your website. It allows users to search for knowledge base articles, engage in live chat with agents, submit support requests, and request callbacks….
Yes, you can use third-party apps to create embeddable contact forms with Zendesk. However, it's important to note that Zendesk does not provide support for these third-party solutions. If you choose to use a third-party app, you'll need to reach…
To create a more complex contact form for your website with Zendesk, you can design an HTML form and use Zendesk's API to submit requests. This approach allows for greater customization and flexibility in form design. While this method requires…