Features of the Zendesk Explore Legacy Plan
What features are included in the Zendesk Explore Legacy plan?
The Zendesk Explore Legacy plan includes a variety of features that enhance data analysis and reporting. Some of these features are in-product getting started tutorials, access roles, granular editor authorizations, and an hourly data refresh rate.
Additionally, it supports data from Zendesk Support, Talk, Chat, and Guide, and offers over 500 customization options for reports. Users can also create custom dashboards, share them with agents or groups, and even schedule them for delivery to end users or non-Zendesk account holders.
More related questions
What are the current Zendesk Explore plans?
Zendesk offers three Explore plans: Lite, Professional, and Enterprise. Each plan is included in different Zendesk Suite, Support, or Sell plans. For example, the Lite plan is included in Suite Team, Suite Growth, Support Team, Support…
How can I view my current Zendesk Explore plan?
You can easily check your current Zendesk Explore plan through the Admin Center. Simply click on 'Account' in the sidebar, then select 'Billing' followed by 'Subscription'. This will display your current plan details. For more detailed…
What was the availability of Zendesk Explore before February 1, 2021?
Before February 1, 2021, Zendesk Explore was not included in the Suite. It was available only with Zendesk Support Professional and Enterprise plans, either as a free or paid plan. For those interested in the features available as of January 31,…
What is the Zendesk Explore Legacy plan?
The Zendesk Explore Legacy plan is a free version of Explore for users who migrated from Insights or are currently using Insights. It offers the same functionality as Explore Professional with a few differences. Explore Legacy includes features not…
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