Export Request List with Custom Fields in Zendesk
Is it possible to export the request list with custom fields in Zendesk?
Currently, Zendesk does not support exporting the request list with custom fields directly from the portal.
While the ability to display custom fields is available, exporting this list is not yet a feature. Users have expressed interest in this functionality, and it may be considered for future updates.
More related questions
Can I add custom fields to my customer's view in Zendesk?
Yes, you can add custom fields to your customer's view in Zendesk. This is possible through the new request list experience in the help center customer portal. By utilizing this feature, you can display custom ticket fields to end users, enhancing…
How can I control the view my customers see in Zendesk?
While you can't let customers create their own views, you can control what they see by adding custom fields to their view. This feature allows you to enhance the customer experience by displaying relevant ticket information, such as priority,…
Can I modify the code to add custom fields to the Zendesk portal?
Yes, you can modify the code to add custom fields to the Zendesk portal. There is an article on Zendesk that explains how to add a field to the existing view by modifying the code. This allows for more customization in how information is displayed…
What improvements are planned for custom fields in Zendesk?
Zendesk is continuously working on improving the custom fields feature. They have recently added the ability to see custom fields in the new request list open beta and plan to continue adding more features. Additionally, the Request REST API is now…
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