You can exclude 'Null' values in Zendesk Explore by using a filter on your report. This is useful when you want to focus on data that has specific properties.
For example, if you have a dropdown for 'Continent' and select 'Asia', you can set up your filter to only show countries within Asia, effectively excluding any 'Null' or irrelevant values. This helps in refining your data view to only include relevant entries.
The 'Null' option in Zendesk Explore filters represents the absence of a property. For instance, if you filter by 'Ticket group' and select 'Null', you'll see all tickets that aren't associated with any group. This option is included by default in…
The 'Null' option appears in every Zendesk Explore filter by default, representing the absence of a property. However, it might not always be relevant to the filter's context. For example, in some dashboards, like the Talk Default Dashboard, the…
The 'Null' option in Zendesk Explore filters is not always useful, especially when all data entries naturally have the property being filtered. For instance, in the Talk Default Dashboard, filtering by 'Call Talk number' will show the 'Null'…