Error: Couldn't Load Messages on Google Sites
Discover why the 'Couldn't load messages' error appears when using Zendesk Web Widget on Google Sites.
What error occurs when embedding Zendesk Web Widget on Google Sites?
When you try to embed the Zendesk Web Widget on Google Sites, you might encounter the error 'Couldn't load messages.' This happens because Google Sites restricts the use of certain tags and JavaScript commands, preventing the Web Widget from functioning correctly.
The Web Widget needs access to the document head element of the webpage, which Google Sites does not provide, leading to this error.
More related questions
Why can't I embed the Zendesk Web Widget on Google Sites?
You can't embed the Zendesk Web Widget on Google Sites because Google Sites restricts certain tags and JavaScript commands. Google Sites doesn't allow users to access the document head element of the webpage, which is necessary for the Web Widget…
How does Google Sites' restrictions affect Zendesk Web Widget?
Google Sites' restrictions affect the Zendesk Web Widget by limiting the tags and JavaScript commands that can be used, which are essential for the widget's functionality. Since Google Sites doesn't allow access to the document head element, the…
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