image for site

Embedding Zendesk Web Widget on Google Sites

Learn why the Zendesk Web Widget can't be embedded on Google Sites due to restrictions.

Why can't I embed the Zendesk Web Widget on Google Sites?

You can't embed the Zendesk Web Widget on Google Sites because Google Sites restricts certain tags and JavaScript commands. Google Sites doesn't allow users to access the document head element of the webpage, which is necessary for the Web Widget to function properly. The Web Widget requires greater access to the HTML document and more control over the code than Google Sites provides.

For more information, see this article: Installing Zopim for Google Sites.


More related questions

What error occurs when embedding Zendesk Web Widget on Google Sites?

When you try to embed the Zendesk Web Widget on Google Sites, you might encounter the error 'Couldn't load messages.' This happens because Google Sites restricts the use of certain tags and JavaScript commands, preventing the Web Widget from…

How does Google Sites' restrictions affect Zendesk Web Widget?

Google Sites' restrictions affect the Zendesk Web Widget by limiting the tags and JavaScript commands that can be used, which are essential for the widget's functionality. Since Google Sites doesn't allow access to the document head element, the…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites