You can't embed the Zendesk Web Widget on Google Sites because Google Sites restricts certain tags and JavaScript commands. Google Sites doesn't allow users to access the document head element of the webpage, which is necessary for the Web Widget to function properly. The Web Widget requires greater access to the HTML document and more control over the code than Google Sites provides.
For more information, see this article: Installing Zopim for Google Sites.
When you try to embed the Zendesk Web Widget on Google Sites, you might encounter the error 'Couldn't load messages.' This happens because Google Sites restricts the use of certain tags and JavaScript commands, preventing the Web Widget from…
Google Sites' restrictions affect the Zendesk Web Widget by limiting the tags and JavaScript commands that can be used, which are essential for the widget's functionality. Since Google Sites doesn't allow access to the document head element, the…