Ensuring Data Protection Under Global Surveillance Laws
How can you ensure your data is protected under other countries' surveillance laws?
Zendesk provides summaries of local surveillance laws in their TIA guide, helping you assess whether these laws offer equivalent protection to the EU. If not, you can consider Zendesk's supplementary measures, such as their government access policy and enhanced security features, to address any potential issues.
These resources and measures ensure that your data remains protected, even when processed in countries with different surveillance laws.
More related questions
What does the GDPR say about international data transfers?
The GDPR requires that personal data transferred outside the EEA must have an approved mechanism to ensure GDPR-level data protection is maintained. This means organizations need to know and map all transfers of personal data to non-EEA countries….
What international transfer mechanisms does Zendesk use?
Zendesk uses several mechanisms for international data transfers to ensure compliance with GDPR. For transfers to non-EEA or non-adequate countries, Zendesk relies on Standard Contractual Clauses (SCCs), which provide contractual guarantees for…
How does the Schrems II case affect the use of SCCs and BCRs?
The Schrems II case requires data exporters to ensure that importing countries provide protection equivalent to the EU's standards, especially concerning government surveillance. If this level of protection is not met, exporters must implement…
What is the relationship between the new SCCs and Schrems II?
The new SCCs were developed in response to the Schrems II decision, which highlighted the need for updated contractual clauses. These new SCCs include requirements for a Transfer Impact Assessment (TIA) and specific steps for data importers if they…
What is a Transfer Impact Assessment (TIA) and how is it completed?
A Transfer Impact Assessment (TIA) evaluates whether the importing country provides an equivalent level of data protection as the EU. This includes assessing local government surveillance laws and any practical evidence of government access…
How does Zendesk handle government access requests?
Zendesk follows a specific process for government access requests, as outlined in their Government Data Request Policy and Article 15 of the new SCCs. This includes asking authorities to contact the data controller first and conducting a legal…
What is Zendesk’s approach to FISA 702 in light of Schrems II?
Zendesk, as a U.S. corporation, is subject to FISA 702, which oversees foreign intelligence collection. However, Zendesk's transparency report indicates that requests under FISA 702 are rare. The U.S. government has assured that most companies do…
How does Zendesk address EO 12333 concerns in light of Schrems II?
Executive Order 12333 does not authorize the U.S. Government to compel companies to assist in foreign intelligence collection. Zendesk uses strong encryption to protect data in transit, ensuring that any intercepted data remains unreadable. This…
What steps is Zendesk taking in response to Schrems II?
Zendesk is committed to enhancing privacy and compliance features in response to Schrems II. This includes developing an Advanced Encryption solution and more data localization options. They are also working on features for data retention policy…
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