Enable Support Ticket Requests in Zendesk Widget
How do I enable support ticket requests through Zendesk Web Widget?
To enable support ticket requests, toggle on the Contact form option in your widget settings. This allows customers to submit a request to your support team and create a ticket. You can also enable the Ticket forms feature to let customers select from your active ticket forms. For more information, see the contact form section of the article Configuring components in the Web Widget (Classic).
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