Enable Messaging Only on Zendesk Help Center
Can I enable messaging only on Zendesk Help Center and not on my website?
If you have multiple brands set up in Zendesk, you can enable messaging on one brand and have the web widget enabled on another. However, if you're using a single brand with the same script on your website's HTML code, it's not possible to separate them.
This means that if you turn on messaging, it will be available across all platforms where the script is used.
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