Editing Custom Object Fields in Zendesk
How do I edit fields of a custom object in Zendesk?
Editing fields of a custom object in Zendesk involves modifying both standard and custom fields. Standard fields like Name and External ID can have their display name and description edited, but their type or key values can't be changed. Custom fields can be edited by adjusting their values. To edit, go to Admin Center > Objects and rules > Custom objects > Objects, select the custom object, click the Fields tab, and make your changes. Remember to save your changes. For more information, check theoriginal link.
More related questions
How can I view records of a custom object in Zendesk?
To view records of a custom object in Zendesk, you can access them through the Support or Admin Center. In Support, click the Custom objects icon in the sidebar, select the custom object, and optionally search for the record. In Admin Center,…
Can I delete fields from a custom object in Zendesk?
Yes, you can delete fields from a custom object in Zendesk, except for the standard fields Name and External ID. Deleting a field also permanently removes the corresponding data from any connected records. To delete a field, go to Admin Center >…
How do I delete a custom object in Zendesk?
To delete a custom object in Zendesk, ensure it's not referenced in any lookup relationship fields. Navigate to Admin Center > Objects and rules > Custom objects > Objects, select the custom object, click Actions, and choose Delete object….
How can I change the order of fields in a custom object in Zendesk?
To change the order of fields in a custom object in Zendesk, go to Admin Center > Objects and rules > Custom objects > Objects, select the custom object, click the Fields tab, and then Edit order. You can drag and drop the fields to rearrange them…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
